Problem Solving in a Workplace Online Course
Learn how to identify, manage, and resolve workplace challenges with this CPD-approved training designed for supervisors, managers, and employees.
Course Overview
Workplace problems can arise from people, tasks, or resource-related issues. Knowing how to analyze problems, implement solutions, and resolve conflicts effectively is essential for maintaining a productive work environment.
This course covers common workplace challenges, including personality clashes, communication breakdowns, time-wasting, and resource shortages. It also explores legal aspects such as the Equality Act 2010 and provides practical conflict resolution strategies, including arbitration, negotiation, and mediation.
This course is CPD-approved, making it a recognized certification for professionals looking to enhance their problem-solving skills and improve team efficiency.
Who Should Take This Course?
- Supervisors & Managers – Strengthen leadership skills and improve conflict resolution.
- HR & Business Professionals – Learn how to address workplace disputes effectively.
- Employees Looking to Improve Problem-Solving Skills – Gain strategies for handling workplace challenges.
- New Leaders & Team Managers – Develop the ability to handle complex situations and resolve conflicts professionally.
- Organizations Training Leadership Teams – Ensure managers and supervisors work with a consistent approach to problem-solving.
Course Modules
- Introduction and People Problems – Understanding common interpersonal challenges, including personality clashes and communication breakdowns.
- Problems With Tasks – Recognizing inefficiencies, time-wasting, and poorly organized work systems.
- Successful Resolutions – Implementing problem-solving techniques such as arbitration, negotiation, compromise, conciliation, and mediation.
Key Course Features
- CPD Approved – Industry-recognized certification.
- Covers Conflict Resolution & Workplace Problem-Solving – Learn practical strategies.
- Fully Online & Self-Paced – Learn at your convenience.
- Includes Legal Aspects (Equality Act 2010) – Ensure compliance in workplace problem-solving.
- Instant Certification Upon Completion – Demonstrate leadership and conflict resolution expertise.
Course Duration
30 minutes of video content (excluding quiz and reflection time).
Enhance Workplace Problem-Solving – Enroll Today!