Principles of Communication Online Course
CPD-approved training. Learn how to overcome barriers, improve clarity, and enhance workplace interactions for effective communication.
Course Overview
Effective communication is fundamental in the adult social care sector and other professional environments. Miscommunication can lead to errors, inefficiencies, and negative perceptions of services.
This course provides practical guidance on communication techniques, helping learners identify barriers, improve understanding, and ensure information is conveyed accurately. It also covers confidentiality, professional relationships, and different methods of communication used in workplace settings.
This course is CPD-approved, making it a recognized certification for professionals seeking to enhance their communication skills and improve client or workplace interactions.
Who Should Take This Course?
- Healthcare & Social Care Professionals – Improve communication with service users.
- Managers & Team Leaders – Enhance workplace interactions and reduce communication barriers.
- Customer Service & HR Professionals – Strengthen communication skills for effective client and employee interactions.
- Employees in Any Industry – Learn how to communicate clearly and professionally.
- Anyone Looking to Improve Communication – Develop skills to express thoughts clearly and handle conversations effectively.
Course Modules
- Reasons People Communicate – Understanding the purpose and importance of communication.
- Ways of Communicating – Exploring different communication methods in workplace settings.
- Identifying Communication Barriers – Recognizing challenges that prevent effective communication.
- Reducing Communication Barriers – Implementing strategies to improve clarity and understanding.
- Checking Understanding – Ensuring information is accurately received and interpreted.
- Getting Help With Communication Issues – Utilizing resources to improve workplace communication.
- Confidentiality – Understanding the importance of data privacy in communication.
Key Course Features
- CPD Approved – Industry-recognized certification.
- Covers Communication Techniques & Workplace Interactions – Improve clarity and reduce misunderstandings.
- Fully Online & Self-Paced – Learn at your convenience.
- Includes Practical Strategies for Effective Communication – Enhance professional conversations.
- Instant Certification Upon Completion – Demonstrate communication competency.
Course Duration
75 minutes of video content (excluding quiz and reflection time).
Enhance Your Communication Skills – Enroll Today!
